Project Management : Customer Project Manager

Your tasks

• Facilitate the definition of project missions, goals, tasks, and resource requirements;
• Develop methods to monitor project or area progress and provides corrective supervision if necessary;
• Manage project budget and resource allocation;
• Facilitate the definition of service levels and customer requirements;
• Understand the client’s needs are, provides realistic expectations, establish specific customer satisfaction standards and actively monitors client satisfaction;
• Advocate on behalf of clients and represent clients’ needs as appropriate to senior management. Work cross-functionally to solve problems and implement changes;
• Recognize problems or situations that are new or without clear precedent. Evaluate alternatives and finds solutions using a systematic, multi-step approach;
• Develop improvements and innovations to enhance performance;
• Pro-actively engage present and future stakeholders in design, priority setting, and implementation;
• Ensure that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee and all levels of management and documented appropriately;
• Set and meet realistic deadlines. Forecast changes and communicate current and projected issues;
• Ensure a high level of fiscal control and accountability for project budget;
• Travel 25% of the working time.

Your qualifications

• 4 years Degree in Computer Science/Information Systems or related field highly preferred;
• Minimum experience: 3+ years’ experience as a Project Manager;
• Essential Training, Knowledge, Licenses and/or Certifications: Certified Project Management Professional (PMP) desired but not required; Business Requirements Gathering; Project Management Lifecycle; Traditional & Agile PM Methodologies; Project Planning, Scheduling, Tracking, & Reporting; Risk & Issue Planning (Identification, Mitigation, Resolution); Project Scope/Change Control; Contract/Services Negotiations Skills; Vendor & Partner Relationship Management; Change Management (Configuration); Excellent Written & Oral Communication Skills (English); Knowledge of IT Infrastructure Concepts; Strong Diagnostic & Analytical Capabilities; Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio);
• Ability to communicate effectively with all levels of management and vendors;
• Strong attention to detail;
• Excellent verbal and written skills;
• Ability to identify issues quickly and facilitate discussion for resolution;
• Ability to identify risks and develop proper mitigation plans;
• Ability to prepare formal management presentations;
• Ability to organize and conduct effective meetings;
• Ability to assist and guidance the project team members.

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn.

We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.